Why a new version?
This new version has been developed for several reasons; the main reason being to provide a version that does not use any active content (such as Adobe Flash) which some departments could not use due to their IT security policies. The new system also provides a much more accessible version for customers than the current package.
What’s changed?
A new text based version of the content has been created using standard web pages (HTML) so that customers now have a choice over what type of content they want to use. These choices may be made due to security restrictions, low bandwidth access to the Internet or personal preference. Under the My Account options (selected from the left hand navigation) you can specify your default preferred content type as shown below:
Figure 1 My Account
You can also switch between the different content types at any time either by updating this information or when already in a module by using the new menu shown below the content on every page:
Figure 2 Navigation Items Menu
The new menu also offers the option of hiding the navigation and banners which will benefit customers with smaller screen resolutions.
Figure 3 Hidden Navigation and Banners
Other benefits
- No pop-up windows used
- Use of newer software technologies
- Improved and flexible reporting system capabilities
- Improved security for customer account information
- Content management capabilities
- Fixes to ongoing errors such as timeout issues and content errors